Knowledge base
Looking for answers or support on your Ecotap charging solution? In the Knowledge Base, you will find everything you need: from handy charging station manuals and updates to downloads, maintenance tips and service documentation. This central place is specially designed for installers, service partners and business users who want to find quick and targeted information.
Whether you are looking for the latest software version, step-by-step installation instructions or maintenance advice – you will find it conveniently bundled here.
This way, we make sure you always have access to up-to-date and reliable information about your Ecotap product. Welcome to the Knowledge Base: your digital reference for everything around charging solutions.
Downloads
Are you an Ecotap charging station user?
Want to log in to your personal portal, apply for a charging card, activate your charging point or find answers to frequently asked questions about your charging product? You can find it all in the “Ecotap portal”. <br><br>
Are you an Ecotap partner
or installer?
For technical questions or support, please contact the Ecotap Support Centre. Simply submit a ticket there. Your request will be automatically forwarded to the appropriate department so that you can receive assistance quickly.
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